Description
Cake Storage and Shelf Life
Cake must be kept in the fridge or in a cool dry place before & after consumption. If the cake is for next day, it must be kept in the fridge overnight
Delivery Policy
We use chiller van delivery at any place in UAE, We accept same day delivery only in Dubai, Sharjah and Ajman. Other EMIRATES needs to order at least one day advance Responsibility for your cake passes to you once it has been collected from our premises or delivery has been accepted. Caketealicious accepts no liability for cakes that are damaged after they have been delivered to the agreed location. If the cake is collected, the full responsibility for the safety of the cake is with the client and Caketealicious will not be responsible for any damage to the cake after it’s been collected. Any changes for delivery timings should be done atleast 3days prior, any last minute or short notice will not be acknowledged.
Refund Policy
We will refund fully or partially if: · The wrong product was sent by our dispatchment team. · The product was damaged in shipping - please make sure the product is in proper condition once you received it. Refunds will be done only through bank transfers. Please allow up to 45 days refund from our bank..
Changes & Cancellation Policy
Cancellations can be accommodated in at least 4-5 Days prior to pickup/delivery date otherwise No Amount can be refunded. Design revisions should be requested atleast 1 Day prior to pickup/delivery date. We cannot guarantee any changes to size, flavors, or artwork will be available Major changes can be made within 72 hours (3 Days) prior to pickup/delivery date